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BLACK FRIDAY & HOLIDAY SEASON UPDATE: 

Please note that during Black Friday and the holiday season processing and shipping of orders may be delayed due to factors outside of our control due to increased volume of shipping worldwide. Please plan accordingly and allow extra time for processing and delivery during this time.

LAST DELIVERY BEFORE CHRISTMAS:

These are the cut off times for last order to guarantee Christmas delivery.:

USA:

• Order before December 6th  for Standard shipping
• Order before December 12th for Express shipping
• Order before November 30th for deliveries to PO Boxes, military mail and all deliveries to HI/AL or outside of continental US

UK:

• Order before December 15th

IRELAND:

• Order before December 15th

REST OF WORLD/EUROPE:

• We cannot guarantee a delivery timeframe as international deliveries can be unpredictable during this time. Please plan accordingly.

PLEASE NOTE: 

We cannot guarantee delivery timeframes during the busy holiday season. Please plan accordingly and order well in advance to ensure you receive your packages on time. 

Yes, we ship worldwide.

US orders are shipped from our Utah warehouse. UK orders are shipped from our Suffolk warehouse. Irish, EU and rest of world orders are shipped from our Dublin warehouse.

Processing time:

• Dublin, Ireland warehouse - If you order before 1pm Irish time we'll try to ship your order on the same day. Otherwise, we'll ship it on the next working day.
• Utah, USA warehouse  - If you order before 2 pm MDT we'll try to ship your order on the same day. Otherwise, we'll ship it on the next working day.
• Suffolk, UK warehouse - If you order before 1pm UK time we'll try to ship your order on the same day. Otherwise, we'll ship it on the next working day.
• Orders made on weekends and bank/public holidays will be shipped on the next working day.
• In some cases it may take longer to process your order, up to 3 business days.
• Please note that during Black Friday and the holiday season processing and shipping of orders may be delayed due to factors outside of our control due to increased volume of shipping worldwide. Please plan accordingly and allow extra time for processing and delivery during this time.
  

Expected shipping time:

• Delivery to Ireland is usually in 1-2 working days (AnPost service)
• Delivery to the USA is within 5 working days (Standard) or in 2 working days (Express)
• Delivery to the UK & Northern Ireland is usually in 2-4 working days (Royal Mail service)
• Delivery to closer EU countries (from Ireland) is usually in 3-7 working days
• Delivery to farther parts of Europe (from Ireland) is usually in 5-15 working days, depending on the country and postal service.
• Worldwide delivery can take 1-3 weeks, depending on the country and postal service. Please contact us for a specific timeframe for your country.

Shipping is free for:

• USA: Spend $50 or more and get free shipping from our Utah warehouse
• UK: Spend £50 or more and get free shipping from our Suffolk warehouse
• IRELAND: Spend €50 or more and get free shipping from our Dublin warehouse
• EUROPE: Spend €100 or more and get free shipping from our Dublin warehouse
• CANADA: Spend €100 or more and get free shipping from our Dublin warehouse

If something is wrong with an item or delivery get in touch using the form above or via help@ancestralcosmetics.com and we will make it right. That's a promise!

Every single one of our ingredients passes our 3 tests:

• Ancestral test - that the particular ingredient is rooted in ancestral tradition and stood the test of time by being used in human cosmetics for thousands of years.
• Natural test - that the ingredient comes from nature and does not involve chemical or industrial processing.
• Scientific test - that the ingredient is validated by modern science to be safe and effective in human cosmetics.

Learn more about our ingredients >

We tried, but they kept eating our products - they’re made from beef fat after all. Our two family dogs love the Lickable Dog Balm and it’s safe to eat so we’re ok with that.

Jokes aside - no, we don’t test on animals. All our human products are tested on humans. We test it ourselves and our friends always volounteer to test them. Each of our products holds a complete regulatory safety testing & reports on the EU level.

You can use the contact form on this page to get in touch or you can send us an email to help@ancestralcosmetics.com

We usually respond within 30 minutes or less on a working day (Irish time).

You can also DM us on any social media account linked on the bottom of the page.