Subscriptions

If you purchased a subscription from us here's a handy page with all relevant info. If you have any questions or need help please contact us at help@ancestralcosmetics.com

Customer Portal

Log in to customer portal to manage your subscription. Here you can add, amend or cancel your subscription, update payment details or a shipping address.

Enter your email to receive a "magic link" - will arrive instantly to your email. Click on the link to automatically log in to customer portal.

LOG IN NOW

Frequently Asked Questions

FAQ

How to cancel my subscription?

You can cancel your subscription yourself in just a few clicks on the customer portal linked above.

If you need any assistance with this please contact our customer service and we'd be happy to help!

Can I change the schedule or add products?

Yes, you can make a change to your delivery schedule, add or remove products, change delivery address for your subscription and much more on the customer portal above.

If you need any assistance with this please contact our customer service and we'd be happy to help!

What is your cancellation policy?

You can see our official subscription disclosure and cancellation policy here:

> Cancellation Policy

If you need any assistance with this please contact our customer service and we'd be happy to help!

How can I contact you?

If you need any assistance with your subscription please contact our customer service and we'd be happy to help!

All messages are answered by real humans during working hours (Monday to Friday from 9am to 5pm GMT).

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